Frequently Asked Questions

Check the size chart on the product page and measure yourself rather than going by the size you wear in other brands, as sizing varies between manufacturers.

Jackets: measure around the fullest part of your chest. Trousers and jeans: measure your waist where you wear your trousers, and your inside leg from crotch to ankle.

If you're between two sizes, or plan to wear a thermal or hoodie underneath, we recommend going up one size. Riding gear should feel snug but not tight. You need to be able to move freely in a riding position.

The armour needs to sit in the right place to protect you. When you're in a riding position, the shoulder and elbow armour should sit over your joints, and the knee armour should cover your knees. Sleeves should still reach your wrists with your arms stretched forward.

Measure across the inside of your palm, from the base of your little finger to the base of your index finger, then compare your measurement with the size chart on the product page.

Just swap it. You have 30 days to return or exchange unworn items. The fastest way is to order the new size straight away and send the original back. See our returns policy.

30 days from the date of purchase. Items must be unworn and unused, with tags attached and in their original packaging.

Start your return on our UK Returns Portal with your order number and email address, print the label and drop off your parcel. Full details are on our returns page.

UK return labels cost £3.99, deducted from your refund. If your item is faulty, returns are free. Please contact us first.

Yes, indoors. Please keep the tags on and don't wear the item outside, or we may not be able to accept the return.

We aim to process returns within 2 working days of them reaching our warehouse. Your bank may then take 3–5 working days to show the refund.

Please return it through the marketplace you bought from, so your refund is processed on that platform.

Texpeed-branded motorcycle clothing comes with a 6-month warranty against manufacturing faults, such as failed stitching, zips or fastenings that fail through normal use.

The warranty doesn't cover normal wear and tear, accident or crash damage, misuse, or damage caused by incorrect washing or alterations.

Contact us with your order number, a description of the problem and photos of the fault. We'll reply within one working day and arrange a repair, replacement or refund.

No. Our warranty is in addition to your statutory rights under UK consumer law, which protect you if goods are faulty, not as described or not fit for purpose.

Standard delivery is free on UK orders over £15. Next-day Royal Mail 24 is available for £2.99.

Orders placed before 2pm Monday to Friday are dispatched the same day. Later orders, and those placed at weekends or on bank holidays, are dispatched the next working day.

Yes, to the EU and worldwide, with delivery costs shown at checkout. Import VAT, duties or courier fees may be charged by your country on arrival and are the customer's responsibility. See Delivery information.

All major credit and debit cards, Apple Pay, Google Pay, Shop Pay and PayPal. All payments are processed securely, and we never see or store your full card details.

Please contact us as soon as possible. We can only change or cancel orders that haven't been dispatched yet. Once dispatched, you can return the item under our returns policy.

Yes. Our protective riding garments are tested and given a CE protection class. Our guides for jackets, trousers and boots explain what the ratings mean, and you can view our Declaration of Conformity.